Your User ID / Neighbor Key is a combination of numbers, or letters and numbers that’s unique to your farm.
You need these to add Friends and Neighbors, or to provide it to us so we can check out your game if you need assistance.
User ID (Facebook)
You can find your User ID on Facebook under the game window, it’s a big number.
It’s easier if you click the “Copy” button at the right to get your User ID number, then in the chat window, right click and select “Paste” (or CTRL+V on your keyboard) to make sure it’s the correct one.
Neighbor Key / Game ID (Web Portal)
You can find your Neighbor Key, or Game ID, on our Web Portal if you click on the arrow next to your name at the top-right.
It’s easier if you click the button with two rectangles at the right to copy the Neighbor Key, then in the chat window, right click and select “Paste” (or CTRL+V on your keyboard) to make sure it’s the correct one.